The problems we start from
Supplier slips
Stock cover rebuilt in spreadsheets while hospitals run short.
Expiry write-offs
Short-dated batches found at the count, too late to place.
Missed deliveries
Late waves and short picks explained after the fact, if ever.
Tender margin
Past bids re-argued from zero when the tender manager changes.
Disputed invoices
Collections stalled for a missing proof of delivery.
What your pharmaceutical Brain would keep
Not just records: the decisions behind them, with their reasons and outcomes, so every agent and every new colleague starts from experience.
- which customers were served first in the last slip, and the transfer that closed the gap
- who can still take a batch: each customer's minimum months to expiry
- why past bids to this buyer were won or lost
- which proof settled each kind of dispute
Six agents, each with an owner
Each badge shows the agent's autonomy (A0–A3 autonomy tiers). The hand-written line is who decides.
Demand & Allocation
A1Recalculates cover and proposes allocation and transfers.
Warehouse & Delivery
A2Plans waves and docks, flags cold chain, reroutes.
Inventory & Expiry
A1Recommends moving short-dated stock while it can still sell.
Field Sales
A2Prepares each visit brief with approved content only.
Tenders
A1Extracts requirements, builds the compliance matrix, checks margin.
Finance & Collections
A2Matches invoice, delivery and contract; ranks collections.
A pharmaceutical day, hour by hour
A shipment slips a month; three items fall below two weeks of cover.
Yesterday's misses are fixed in today's wave plan.
A batch with seven months left moves to the customers who can take it.
Two items fall below the margin floor; the committee sees why.
Four disputed invoices, each with the proof that closed it before.
Illustrative scenario: the hours and details show how the agents would work; they are not results.
Evidence, agreed with Finance
Each agent's effect goes to a benefits ledger that Finance owns, against a baseline agreed before the pilot starts.
Autonomy tiers A0–A3; A3 only after proven controls. No autonomous medical advice; regulated submissions behind named authorities.
Pick one process. See what your Brain would remember.
A 30-minute call: we map one process with you, where its decisions and their reasons live today, and what an agent could safely take on.