The problems we start from
Missed appointments
Empty clinic slots while waiting lists grow.
Pre-authorisation delays
Insurer rejections for the same missing document, again.
Documentation load
Hours of notes, summaries and handovers re-typed between systems.
Bed and theatre flow
Discharges, transfers and theatre lists re-planned by phone.
Formulary and supply
Shortages discovered at the dispensary, not three weeks before.
What your healthcare Brain would keep
Not just records: the decisions behind them, with their reasons and outcomes, so every agent and every new colleague starts from experience.
- which patients miss which slots, and what brought them back
- what each insurer rejected, and the evidence that passed
- how a ward's day unfolds after a delayed discharge
- which substitutes the formulary committee approved, and why
Six agents, each with an owner
Each badge shows the agent's autonomy (L0–L3 autonomy levels). The hand-written line is who decides.
Patient Access
L3Confirms, reminds and refills cancelled slots from the waitlist.
Pre-authorisation
L2Assembles each request with the evidence that insurer accepts.
Clinical Documentation
L1Drafts discharge summaries and handovers from the record.
Medication Safety
L1Checks interactions and flags them with the source.
Bed & Theatre Flow
L1Predicts discharges and proposes the list order.
Supply & Formulary
L2Watches cover and proposes approved substitutes.
A healthcare day, hour by hour
14 slots freed overnight; the waitlist fills 11 of them.
A request goes out with the two documents this insurer always asks for.
An interaction is flagged with its source; the pharmacist adjusts the dose.
Three discharges look likely by 15:00; the list order is proposed.
Discharge summaries drafted; each one signed by its clinician.
Illustrative scenario: the hours and details show how the agents would work; they are not results.
Evidence, agreed with Finance
Each agent's effect goes to a benefits ledger that Finance owns, against a baseline agreed before the pilot starts.
No autonomous diagnosis or treatment. Patient data stays inside approved domains, with consent checks before every action.
Pick one process. See what your Brain would remember.
A 30-minute call: we map one process with you, where its decisions and their reasons live today, and what an agent could safely take on.