Where value leaks today

The problems we start from

Stock in the wrong trims

Days of cover drifting past ninety on one trim, short on another.

Leads that cool

Inquiries answered tomorrow, test drives never booked.

Discount drift

Branches answering a rival's cut with cash on the bonnet.

Body shop friction

Insurer rejections and parts that arrive after the car.

Aftersales leakage

Owners due for service who never come back.

The Brain remembers

What your automotive Brain would keep

Not just records: the decisions behind them, with their reasons and outcomes, so every agent and every new colleague starts from experience.

  • which order mix cleared the same slowdown last summer
  • which offers converted on this model, and which only gave margin away
  • what each insurer rejected before
  • which owners rebook after a missed slot, and when
The agent team

Six agents, each with an owner

Each badge shows the agent's autonomy (L0–L3 autonomy levels). The hand-written line is who decides.

FO

Factory Ordering

L1

Drafts next month's factory order from forecasts and cover.

the planner approves; always a person
SL

Sales Lead

L3

Qualifies, confirms stock, books the test drive.

discounts above the limit go to a manager
PD

Pricing Discipline

L1

Recommends a response branch by branch.

the commercial director decides
BP

Body & Paint

L2

Opens the claim, gathers evidence, books the bay.

within the bay capacity cap
SR

Service Retention

L3

Books and rebooks owners due for service, checks parts.

every booking reported
PA

Plans & Accessories

L1

Offers the one plan that fits.

the customer chooses
One day in the life

An automotive day, hour by hour

06:00
Factory Ordering
One trim heads past 90 days of cover; the order mix is re-drafted.
09:15
Sales Lead
An Arabic inquiry becomes a Tuesday test drive.
11:00
Pricing Discipline
A rival cuts; the agent recommends a bundle, not a discount.
13:30
Body & Paint
The claim goes out right first time; parts and bay are ready.
15:00
Service Retention
Missed slots are rebooked before the owners think of leaving.

Illustrative scenario: the hours and details show how the agents would work; they are not results.

What a pilot would measure

Evidence, agreed with Finance

Each agent's effect goes to a benefits ledger that Finance owns, against a baseline agreed before the pilot starts.

days of cover by trimlead response timeaverage discountinsurer first-pass rateservice retention

Factory orders, prices and discounts above limits are always decided by a person.

Pick one process. See what your Brain would remember.

A 30-minute call: we map one process with you, where its decisions and their reasons live today, and what an agent could safely take on.

Book a discovery call